Legal

Terms & Conditions

Last Updated: June 9, 2026

⚠️ Important Summary

BomaBooks is a catalog platform only. We do not process payments, issue refunds, or handle complaints. No refunds. Replacements only for damaged / undownloadable / not-received files at the author's discretion. All payment disputes go to PayPal or the seller directly.

  1. 01

    Platform Role Only

    BomaBooks is a catalog and discovery platform. We connect authors ("Sellers") with readers ("Buyers").


    BomaBooks does not:

    Process, collect, or hold any payments
    Issue refunds
    Mediate disputes
    Act as an agent or intermediary for any transaction

    All financial transactions happen directly between authors and buyers through third-party payment processors (PayPal, etc.).

  2. 02

    No Refund Policy

    There are no refunds under any circumstances.


    The only exceptions are for replacement (not refund) in these three specific cases:

    Damaged digital files
    Undownloadable content (technical failure)
    Not received purchase (verified delivery failure)

    In these cases, the author may, at their sole discretion, provide a replacement file. Replacement does not equal refund.

  3. 03

    Dispute Resolution

    All complaints, disputes, chargebacks, and refund requests must be handled directly with the seller's payment processor (PayPal, etc.).


    BomaBooks does not:

    Investigate payment disputes
    Reverse transactions
    Provide buyer or seller mediation
    Answer payment-related complaints

    By using BomaBooks, you agree that BomaBooks has no liability for any payment-related issue.

  4. 04

    Buyer Responsibility

    As a buyer, you agree to:

    Contact the author directly for file issues (damaged, undownloadable, not received)
    Work with your payment processor for any payment disputes
    Not contact BomaBooks for refunds or complaints

    You acknowledge that BomaBooks cannot help you with payment problems.

  5. 05

    Author Responsibility

    As an author (seller), you agree to:

    Handle all customer service for your books directly
    Respond to buyer replacement requests reasonably (damaged, undownloadable, not received)
    Manage all refunds, disputes, and chargebacks through your payment processor
    Not direct buyers to BomaBooks for support

    You are fully responsible for your payment processor's terms, fees, and dispute policies.

  6. 06

    No Warranty

    BomaBooks provides the platform "as is" without any warranties.


    We do not guarantee:

    Uninterrupted service
    Error-free delivery
    Buyer satisfaction
    Sales or revenue
  7. 07

    Limitation of Liability

    To the fullest extent permitted by law, BomaBooks shall not be liable for:

    Any payment disputes or financial losses
    Refund requests or chargebacks
    Damaged, corrupted, or undownloadable files
    Author or buyer conduct
    Third-party payment processor issues

    Maximum liability — if any — shall not exceed $10 USD.

  8. 08

    Indemnification

    You agree to indemnify and hold harmless BomaBooks, its owners, operators, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:

    Your use of the platform
    Payment disputes
    Refund requests
    Your violation of these Terms
  9. 09

    Governing Law

    These Terms are governed by the laws of the United States. Any disputes regarding these Terms (but not payment disputes, which are handled by payment processors) shall be resolved through binding arbitration or applicable courts.

  10. 10

    Changes to These Terms

    BomaBooks may update these Terms at any time. Continued use of the platform constitutes acceptance of the updated Terms.

  11. 11

    Contact Information

    For platform issues only (not payment or refund issues):


    Email: sales@bomarbooks.com

    Response time: 3–5 business days


    For payment, refund, or complaint issues — do not contact BomaBooks. Contact your payment processor or the author directly.

Have a platform issue (not a payment issue)? sales@bomarbooks.com

For payment, refund, or dispute issues — contact PayPal or the author directly.